SHIPPING
We currently ship orders within the United States.
Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed.
Once your order has been shipped, you will receive tracking information when available.
Estimated Delivery
Most orders are expected to arrive within approximately 5–8 business days after shipment.
Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, product availability, or other circumstances outside of our control.
Fulfillment
To provide reliable and efficient delivery, Libermove may work with third-party fulfillment partners.
As a result, products in the same order may occasionally arrive in separate packages or at different times.
Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Some products or promotions may qualify for free shipping.
RETURNS
We want you to be satisfied with your purchase.
If you would like to request a return, please contact us within 14 days of receiving your order.
Return Requirements
To be eligible for a return:
• The item must be unused, unworn, and in its original condition.
• The item must include its original packaging, tags, and accessories where applicable.
• Proof of purchase or order information may be required.
Please contact Libermove before returning any item.
Do not send a return to the address shown on the original shipping package unless we specifically instruct you to do so. Return locations may vary depending on the product and fulfillment partner.
NON-RETURNABLE ITEMS
For health, hygiene, and safety reasons, certain products may not be eligible for return once opened, worn, used, or removed from sealed packaging.
This may include certain personal-use, recovery, protective, or hygiene-related products.
Any applicable return restrictions will be clearly communicated where required.
DAMAGED OR INCORRECT ORDERS
If your item arrives damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.
Please include:
• Your order number
• A description of the issue
• Photos of the product and packaging, when possible
We will review the issue and work with you to provide an appropriate solution.
REFUNDS
Once an approved return has been received and reviewed, eligible refunds will be issued to the original payment method.
Please allow additional time for your bank or payment provider to process the refund.
Original shipping charges may not be refundable unless the item was damaged, defective, or incorrectly supplied.
ORDER CANCELLATIONS
Orders may only be cancelled before fulfillment has started.
Because orders may be processed quickly, we cannot guarantee that a cancellation request can be completed after an order has been placed.
CONTACT US
If you have any questions about shipping, returns, or your order, please contact us through our Contact page.
Libermove
libermove.com